Copient Health is currently hiring a Marketing Manager.

Responsibilities:

• Plan and manage the execution of inbound and outbound lead generation campaigns, including: PPC, SEO, advertising, online review programs, events, nurture programs, webinars, and associated outbound SDR/BDR efforts aligned to campaign execution
• Identify new inbound and outbound marketing activities that deliver a flow of qualified leads while monitoring ROI and optimizing CAC
• Align inbound campaign messaging with outbound email/call efforts run through the BDR team; coach and manage BDR resources & activities to align with email and cold calling best practices
• Develop segmented messaging aligned to Copient Health’s target market and personas; incorporate messaging into website and all integrated campaign channels
• Analyze and report on the performance of all inbound and outbound programs with a focus on board-level KPIs
• Manage marketing operations, technology assets, and various marketing email systems; develop roadmap for how to scale processes and technology over time
• Manage in-house marketing database, data maintenance, list building, and segmentation
• Produce in-house design and content. When appropriate, manage vendor relationships for content creation, PR, web design, and any other outsourced marketing requirements for campaign success. /li>

Qualifications:

• Bachelor’s degree in business, marketing, sales, or related field
• 2+ years of full-time marketing experience
• 2+ years of demand generation/campaigns experience
• Experience working with SDR/BDRs a plus

Copient Health is currently hiring Business Development Representatives to support our rapidly growing sales team. We are looking for candidates that have a strong desire to start and/or expand their sales career. Must have excellent interpersonal skills, technical abilities, and phone skills.

Responsibilities:

• Cold-call administrators at hospitals and surgery centers
• Email administrators at hospitals and surgery centers
• Research companies, identify key decision makers, and develop leads
• Qualify leads for account executives
• Update prospect interaction in Salesforce.com

Qualifications:

• BA/BS degree
• 1-2 years cold calling experience
• Energetic phone skills, excellent listening skills, and strong writing skills
• Proficient with email, voicemail, & Google Docs

Copient Health is looking for a customer success and project management enthusiast to join the Customer Success Team as an Implementation Manager. As an Implementation Manager, you own a critical point in the customer journey; the first impression. A customer's first experience with Copient Health has long-term effects on their engagement, health, and satisfaction with their software. The Implementation Manager's focus is to provide world-class customer service while ensuring that the customer moves efficiently through the onboarding process, driving value recognition through consultation and guidance of their product implementation.

Responsibilities:

• Manage the initial customer onboarding experience and all the tasks necessary to set up our customers for success
• Translate process and information collected into technical requirements
• Manage multiple projects at once. Superior organization skills are critical
• Articulate Copient Health's value proposition and create value for customers by establishing clearly defined business outcomes
• Maintain and demonstrate the ability to manage customer relationships, from the client executive team to physicians and operational leadership
• Obtain a basic technical understanding of the platform with a desire to expand technical knowledge
• Proactively identify new workflows and expansion opportunities in each account to drive value both for the customer and for Copient Health

Desired Skills & Qualifications:

• Bachelor’s degree or equivalent experience
• 2+ years customer-facing work experience - bonus points if you have had a role focused on customer implementation or customer support at a SaaS company
• World-class customer service
• Forensic attention to detail
• Very strong written and oral communication skills
• Proactive communication with customers to ensure timely project completion
• A proven track record of goal attainment and overachievement
• Project management skills ensuring accurate completion of numerous onboarding tasks
• Outstanding analytical, problem-solving, organization, and multitasking skills
• Good technical aptitude paired with a curious mind
• Ability to travel up to 10%

Perks & Benefits:

Copient Health provides a casual, hybrid work environment in the heart of Buckhead! We offer competitive salaries, and a compensation structure that rewards contribution and hard work. Additionally, we have stocked kitchens, an on-site fitness center, an on-site cafe, and much more! Our benefits package includes medical insurance, and unlimited Paid Time Off.