History

Copient Health was founded in early 2019 to specifically address the inefficient use of one of a hospital's most expensive resources: the operating room. This inefficient use leads to unneccesary costs, lost revenue opportunities and compromised access for patients.

The company's CEO and co-founder previously brought software-based solutions to the risk management and patient access segments of healthcare, successfully growing and later selling companies in each segment. They hypothesized that software solutions rooted in a similar approach to intelligent process automation, coupled with machine learning-based predictive analytics could be applied to the issue of OR utilization, and could yield dramatic results.

Founders


Michael Burke, CEO

Mike has over 25 years of experience founding and growing healthcare technology companies. In 1997, he founded Dialog Medical, which became the leading provider of Informed Consent systems to hospitals and physicians. It was sold in 2011 to Standard Register (NYSE: SR). He founded Clockwise.MD in 2013 and grew the company to become the leading provider of on-demand care queue solutions. It was sold in 2011 to DocuTAP/Warburg Pincus in 2017. Mike was a founding member of Tapestry Charter School in Atlanta, an inclusive environment designed for middle and high school students on the autism spectrum and their typical peers. Mike serves as a mentor for aspiring entrepreneurs at Georgia Tech’s Advanced Technology Development Center (ATDC) and at the Atlanta Tech Village.


Keyton Weissinger, COO

Keyton has over 20 years of experience founding and growing technology companies. In 2000, he founded Hoteltools, the first cloud-based hotel property management system, sold in 2001 to Radiant Systems (now owned by NCR). He joined Mike Burke at Dialog Medical as VP of Technical Operations in 2003 to deliver the GA product and implement it at all 145 VA hospitals. When Dialog Medical was sold to Standard Register, he became VP Innovation, leading all healthcare technology product strategy through SR's acquisition by Taylor Communications in 2018 before founding Copient Health with Mike Burke. Keyton serves as a mentor for healthcare entrepreneurs as part of the Biolocity Program at Georgia Tech and is also a mentor for healthcare startups at Tulsa Innovation Labs.

Advisory Board

Copient Health has assembled a team of thought leaders in data science, surgical operations, and clinical practice to advise us on strategy and execution.

Joel Sokol, Ph.D

Executive Director, Master of Science in Analytics and Professor, Georgia Institute of Technology

David Berger, M.D.

CEO, University Hospital of Brooklyn

Sal Ababneh

Senior Vice President Operations and Chief Operation Officer at CHI St. Luke's Health - Baylor St. Luke's Medical Center

Sarath Degala

Executive Vice President Of Operations at Privia Health

Jenna Hanington

SVP, Revenue Operations, Experity

Jeffrey Drezner, M.D. Ph.D.

Serial Entreprenuer, Investor

We're Growing!

Our focus is always on finding the best people to work with. Our bar is high, but we have a lot of fun taking on the challenge. Here are some positions we're looking to fill:

Copient Health is currently hiring a Marketing Manager.

Responsibilities:

  • Plan and manage the execution of inbound and outbound lead generation campaigns, including: PPC, SEO, advertising, online review programs, events, nurture programs, webinars, and associated outbound SDR/BDR efforts aligned to campaign execution
  • Identify new inbound and outbound marketing activities that deliver a flow of qualified leads while monitoring ROI and optimizing CAC
  • Align inbound campaign messaging with outbound email/call efforts run through the BDR team; coach and manage BDR resources & activities to align with email and cold calling best practices
  • Develop segmented messaging aligned to Copient Health’s target market and personas; incorporate messaging into website and all integrated campaign channels
  • Analyze and report on the performance of all inbound and outbound programs with a focus on board-level KPIs
  • Manage marketing operations, technology assets, and various marketing email systems; develop roadmap for how to scale processes and technology over time
  • Manage in-house marketing database, data maintenance, list building, and segmentation
  • Produce in-house design and content. When appropriate, manage vendor relationships for content creation, PR, web design, and any other outsourced marketing requirements for campaign success. /li>

Qualifications:

  • Bachelor’s degree in business, marketing, sales, or related field
  • 2+ years of full-time marketing experience
  • 2+ years of demand generation/campaigns experience
  • Experience working with SDR/BDRs a plus

Interested in this role? Hit us up and we'll get in touch with you.

Copient Health is currently hiring Business Development Representatives to support our rapidly growing sales team. We are looking for candidates that have a strong desire to start and/or expand their sales career. Must have excellent interpersonal skills, technical abilities, and phone skills.

Responsibilities:

  • Cold-call administrators at hospitals and surgery centers
  • Email administrators at hospitals and surgery centers
  • Research companies, identify key decision makers, and develop leads
  • Qualify leads for account executives
  • Update prospect interaction in Salesforce.com

Qualifications:

  • BA/BS degree
  • 1-2 years cold calling experience
  • Energetic phone skills, excellent listening skills, and strong writing skills
  • Proficient with email, voicemail, & Google Docs

Interested in this role? Hit us up and we'll get in touch with you.

Copient Health is looking for a customer success and project management enthusiast to join the Customer Success Team as an Implementation Manager. As an Implementation Manager, you own a critical point in the customer journey; the first impression. A customer's first experience with Copient Health has long-term effects on their engagement, health, and satisfaction with their software. The Implementation Manager's focus is to provide world-class customer service while ensuring that the customer moves efficiently through the onboarding process, driving value recognition through consultation and guidance of their product implementation.

Responsibilities:

  • Manage the initial customer onboarding experience and all the tasks necessary to set up our customers for success
  • Translate process and information collected into technical requirements
  • Manage multiple projects at once. Superior organization skills are critical
  • Articulate Copient Health's value proposition and create value for customers by establishing clearly defined business outcomes
  • Maintain and demonstrate the ability to manage customer relationships, from the client executive team to physicians and operational leadership
  • Obtain a basic technical understanding of the platform with a desire to expand technical knowledge
  • Proactively identify new workflows and expansion opportunities in each account to drive value both for the customer and for Copient Health

Desired Skills & Qualifications:

  • Bachelor’s degree or equivalent experience
  • 2+ years customer-facing work experience - bonus points if you have had a role focused on customer implementation or customer support at a SaaS company
  • World-class customer service
  • Forensic attention to detail
  • Very strong written and oral communication skills
  • Proactive communication with customers to ensure timely project completion
  • A proven track record of goal attainment and overachievement
  • Project management skills ensuring accurate completion of numerous onboarding tasks
  • Outstanding analytical, problem-solving, organization, and multitasking skills
  • Good technical aptitude paired with a curious mind
  • Ability to travel up to 10%

Perks & Benefits:

Copient Health provides a casual, hybrid work environment in the heart of Buckhead! We offer competitive salaries, and a compensation structure that rewards contribution and hard work. Additionally, we have stocked kitchens, an on-site fitness center, an on-site cafe, and much more! Our benefits package includes medical insurance, and unlimited Paid Time Off.

Interested in this role? Hit us up and we'll get in touch with you.

We’re Here to Help.

We always want to hear from you! Let us know how we can help you and we'll do our very best.

Message us
Give us a call